To initiate a return, exchange, or refund, email customerservice@slbees.com within 30 days of delivery. Requests sent without prior email contact will not be processed.
All items must be new and unused. Please note that 2024 &2025 items, clearance, and customized products are final sale and cannot be returned.
Approved refunds are issued to your original payment method within 5–7 business days. Contact us via email with any questions.
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